How to Request a Refund For Cancelled Tickets?

Whether your travel schedule changed or you just need to request a refund for your cancelled ticket, knowing how to get a refund from American Airlines is very important. In this page we will help you walk through the steps to request a refund from American Airlines. Flyers are allowed to book their flight up to two hours before their schedule departure. They can book either from the ticket counter, aa.com or downloading the American App.

How to Request a Refund For Cancelled Tickets?

American Airlines offer different options to refund eligibility based on the ticket type that you have purchased from American Airlines an also based on the fare rules and the reason for cancellation. Check your booking information for specific details to check your refund eligibility.

Here is the complete guide of American Airlines Refund Policy:

  1. If you cancel your flight ticket within 24 hours of purchasing and two days before departure then you will get a full refund.
  2. Basic economy fares typically do not qualify for a refund unless cancelled within the 24 hour booking window.
  3. By utilising the “flexible tickets” filter on the search engine to reveal available options. You have the choice to book a refundable flight ticket right away.
  4. You can book your American Airline flight ticket up to 331 in advance before your schedule departure from the American Airlines web site or through the American App.
  5. Booking a flight is allowed up to nine passengers under one reservation on American App or their official site –aa.com
  6. If you have a group reservation of more than ten members you can contact American Airlines Group and Meeting Travel for special fares and discounts.
  7. You won’t be charged any change fees if you make changes on aa.com and if the reservation was made on another site or through a travel agency.

If you are tackling a common travel dilemma and you wish to reschedule your flight on American Airlines. Whether the reason may be due to unexpected circumstances or personal reasons don’t worry we have got you covered. Let us dive right into it step by step process to make rescheduling super easy.

  1. Step 1 –First, head over to the American Airlines official website and log in to your account using your flight credentials. If you haven’t created an account yet it is a good idea to do so
  2. Step 2 – Next step is to log into your account, if you don’t have an account make sure to go and create an account. It’s very easy to create an account, just click on JOIN. But if you already have a flight ticket you can use the same.
  3. Step 3 – Now you can access your flight reservation to cancel it and request a refund. You can start by reading the American Airlines Refund policy ad learn how to request a refund and receipts. If you have bought a ticket or related products through American Airlines you can check your refund status from here. Also of you have bought your flight ticket from a travel agent or another website contact them for refund help.   
  4. Step 4- To request refund all you need to do is enter your trip details to start, enter your last name, and the 13 digits of the ticket number-ticket number starting with 001.
  5. Step 5- Click continue and you will be able to check your refund status.

Change / Cancel your flight ticket

Flyers can enjoy risk free flight changes and cancellations 24 hour after purchasing their first flight ticket from www.americaairlines.com for a full refund. Non-refundable fares are restricted after the 24 hour grace period. To change your trip you may firstly log on to aa.com and find your trip using your confirmation code or logging in to AAdvantage account. Click on –Change trip from the screen and choose a new flight or request a refund by filling the refund form. Click on Review flight details and confirm your changes. Lastly, check your email and registered phone number to see the details of the cancelled flight ticket.

Change / Cancel your flight ticket for Non AAdvanatge members

For Non AAdvanatge members they will need their confirmation code/ record locator/ 13 digit ticket number –beginning with 001 to find their trip. If you cannot find your confirmation code/ ticket number you can check your email or credit card statement issued to you by the airlines. Next you can navigate “Manage my trips or check in option from the homepage. Next select –View travel credits by entering your last name/confirmation code/ ticket number, etc. Click on –find my trio and you can check your travel credit balance.

Apply for a travel credit for a new trip

To submit a refund request the ticket holder needs to fill a form and submit a separate form for each flight ticket number that is linked to their flight reservation. Note that seats and bag have a separate ticket number.You may follow the steps below to apply for a travel credit for a new trip:

  1. Log in to www.americanairlines.com and find your travel credit/ login to AAdvanatge account.
  2. You can copy your ticket number/ credit ticket number
  3. Next you can click on search option and choose a new flight
  4. Click on the travel credit and follow the on screen instructions

Finding your ticket Number –America Airlines ticket number generally contains a 13 digit number starting with 001.  You can also find your ticket number by checking your confirmation email available at the bottom under the receipt section. Another way of finding your ticket Number is by visiting the ticket sales counter or the airport counter or checking your credit card statement issued to you by American Airlines at the time of booking your flight ticket.

Frequently Asked Questions (FAQs)

How do I change or cancel my flight ticket for a full refund?
Every American Airline flyer can enjoy risk free flight changes and cancellations 24 hour after purchasing their first flight ticket from www.americaairlines.com for a full refund. Non-refundable fares are restricted after the 24 hour grace period. To change your trip you may firstly log on to aa.com and find your trip using your confirmation code or logging in to AAdvantage account. Click on –Change trip from the screen and choose a new flight or request a refund by filling the refund form. Click on Review flight details and confirm your changes. Lastly, check your email and registered phone number to see the details of the cancelled flight ticket.

How do I change or cancel my flight ticket if I am a Non AAdvanatge member?
For Non AAdvanatge members they will need their confirmation code/ record locator/ 13 digit ticket number –beginning with 001 to find their trip. If you cannot find your confirmation code/ ticket number you can check your email or credit card statement issued to you by the airlines. Next you can navigate “Manage my trips or check in option from the homepage. Next select –View travel credits by entering your last name/confirmation code/ ticket number, etc. Click on –find my trio and you can check your travel credit balance.

Can I apply for a travel credit for a new trip?
Yes, you can apply for a travel credit for a new trip but for that you need to submit a refund request. The ticket holder needs to fill a form and submit a separate form for each flight ticket number that is linked to their flight reservation. Note that seats and bag have a separate ticket number.

Where and how can I find my ticket number?
America Airlines ticket number generally contains a 13 digit number starting with 001. You can also find your ticket number by checking your confirmation email available at the bottom under the receipt section. Another way of finding your ticket Number is by visiting the ticket sales counter or the airport counter or checking your credit card statement issued to you by American Airlines at the time of booking your flight ticket.

How far in advance can I book my trip with American Airlines?
You can book your American Airline flight ticket up to 331 in advance before your schedule departure from the American Airlines web site or through the American App.

Up to how many people can be booked under a single reservation?
Booking a flight is allowed up to nine passengers under one reservation on American App or their official site –aa.com. If you have a group reservation of more than ten members you can contact American Airlines Group and Meeting Travel for special fares and discounts.

Will American Airlines charge me fees for making changes?
You won’t be charged any change fees if you make changes on aa.com and if the reservation was made on another site or through a travel agency.